GoFindPart Launches Escrow Payment Protection for All Transactions
We are pleased to announce that every transaction on GoFindPart is now protected by our escrow payment system. This represents a fundamental commitment to trust and security on our platform.
How Escrow Works
When a buyer accepts an offer, payment is collected and held securely by our payment partner, Stripe. The funds are not released to the seller until the buyer confirms receipt of the correct part. This protects both parties: buyers know their money is safe until they have the part in hand, and sellers know the funds are committed and waiting.
Key benefits: Buyers are protected against non-delivery. Sellers are guaranteed payment upon confirmed delivery. Disputes are handled fairly through our resolution process. All payments are processed securely via Stripe Connect.
The Escrow Timeline
Once a part is marked as delivered, the buyer has a confirmation window to inspect the part and confirm it matches the order. If everything is correct, funds are released to the seller. If there is an issue, the buyer can raise a dispute, and our team will review the case. After the confirmation window expires without action, funds are automatically released.
What This Means for Platform Fees
Our platform fee of 9.5% (minimum £0.50) covers the escrow service, payment processing, and buyer protection. There are no hidden charges. Sellers see the exact fee before they submit an offer, and buyers see the total cost including all fees before they accept.
Trade With Confidence
Every transaction on GoFindPart is protected by escrow payment security.
Create Your AccountBuilding Trust in B2B Marketplaces
Trust is the foundation of any marketplace. In B2B industrial parts, where individual transactions can involve significant sums and critical equipment, this trust must be backed by robust systems. Escrow payment protection is one of several measures we have implemented, alongside supplier verification, rating systems, and dispute resolution processes.