Cookies Policy
Version 2.0.0
Effective from
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and store information about your preferences or past actions.
We use cookies and similar technologies on the GoFindPart Platform to ensure it functions correctly, to remember your preferences, and to understand how the Platform is used.
GoFindPart Ltd is the data controller for cookies set on the Platform. See our Privacy Policy for the broader data-protection context.
2. How We Use Cookies
We classify our cookies into three categories based on their purpose. You can manage your preferences for Functional and Analytics cookies through the consent controls on the Platform.
2.1 Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They enable core functionality such as user authentication, security features, and consent management.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
refresh_token | Maintains your authenticated session by enabling secure token refresh | 7 days | HttpOnly, Secure, SameSite: Strict |
consent | Stores your cookie consent preferences. HMAC-signed to prevent tampering | 13 months | HttpOnly, Secure, SameSite: Lax |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your display preferences and your last active role. They require your explicit opt-in consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
prefs | Stores UI preferences (theme, locale, last role). HMAC-signed to prevent tampering | 1 year | HttpOnly, Secure, SameSite: Lax |
If you revoke consent for Functional cookies, the prefs cookie
will be cleared and your preferences will revert to defaults.
2.3 Analytics Cookies
These cookies help us understand how users interact with the Platform so that we can improve performance and user experience. Analytics data is anonymised and cannot be used to identify you personally. They require your explicit opt-in consent.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
aid | Anonymous analytics identifier used to track anonymised usage patterns (page views, navigation, interactions) | 13 months | HttpOnly, Secure |
If you revoke consent for Analytics cookies, the aid cookie will
be cleared and no further analytics events will be tracked for your
session.
3. Cookie Security
All cookies used on the Platform are set with security-focused attributes:
- HttpOnly — all our cookies are HttpOnly, meaning they cannot be accessed by JavaScript running in the browser. This protects against cross-site scripting (XSS) attacks.
- Secure — in production, all cookies are transmitted only over encrypted HTTPS connections.
- SameSite — authentication cookies use “Strict” mode. Preference and consent cookies use “Lax” mode. Both settings help prevent cross-site request forgery (CSRF) attacks.
- HMAC signing — the
consentandprefscookies are cryptographically signed (HMAC-SHA256) to prevent tampering.
4. Third-Party Cookies
Stripe
We use Stripe for payment processing. GoFindPart Ltd is the merchant of record on Stripe Transactions — your card statement will show GoFindPart Ltd as the merchant, not the Fulfilling Supplier. Stripe may set its own cookies when you interact with payment forms on the Platform. Stripe’s use of cookies is governed by Stripe’s own privacy and cookie policies, available at stripe.com/privacy.
Crisp (support chat) — no cookies
Our in-Platform support chat is powered by Crisp (operated by Crisp IM SAS, France), but Crisp’s own software runs entirely on our servers — we do not load Crisp’s client widget in your browser, and no Crisp cookies are set on your device. The chat you see is a native part of the Platform; messages are relayed to Crisp by our backend so our support team can answer them. Crisp processes your support-conversation content as a data processor on our behalf (see our Privacy Policy). Because no Crisp cookies are set, Crisp does not appear in the cookie tables above.
Other service providers
We may also use third-party service providers for error monitoring, performance measurement, and infrastructure operations. Some of these providers may set technical cookies or use similar technologies that are strictly necessary for the operation of their services. A current list of third-party providers used by the Platform is available on request by contacting privacy@gofindpart.com.
We do not use any advertising cookies or share cookie data with advertising networks.
5. Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
- Platform consent controls — when you first visit the Platform, a consent banner will ask you to choose which optional cookie categories you wish to enable. You can change your preferences at any time through the consent settings in your account.
- Browser settings — most browsers allow you to block or delete cookies. However, blocking Necessary cookies may prevent the Platform from functioning correctly.
Your consent preferences are stored for 13 months (in the consent
cookie). After 13 months, or if the Platform’s cookie policy
version changes, you will be asked to re-confirm your preferences.
6. Consent Renewal
In accordance with regulatory guidance, we ask you to renew your cookie consent in the following circumstances:
- your consent is older than 12 months;
- the Platform’s cookie policy version has changed since you last gave consent; or
- you have cleared your cookies and the consent cookie is no longer present.
7. Data Collected Through Cookies
Necessary cookies collect only the minimum data required for authentication and consent management. No personal data is stored in Necessary cookies beyond session identifiers and consent state.
Functional cookies store your display preferences only (theme, locale, and last active role). No sensitive personal data is stored.
Analytics cookies generate an anonymous identifier (UUID). Analytics events tracked include page views, button clicks, form submissions, navigation events, and error occurrences. Events are rate-limited to 60 per minute.
8. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in our cookie usage or applicable regulations. When we do so, the “Effective Date” at the top of this policy will be updated, and a change in the policy version will trigger a consent renewal prompt.
9. Contact
If you have any questions about our use of cookies, please contact us at: privacy@gofindpart.com