Proof of delivery — why every handover is photographed

On GoFindPart, every handover is photographed — on every order, regardless of value. Proof of delivery (POD) is not an optional extra for high-value shipments; it is a standard reliability and security guarantee on the whole platform.

What gets captured

A successful handover records an auditable proof record against the order, visible read-only to both the buyer and the seller. The centrepiece is a proof-of-delivery photograph.

• Buyer collections: the seller scans the buyer’s QR code, the camera opens immediately, and a photo must be taken before the collection will confirm. If the live camera cannot start, a device camera or gallery upload is the fallback — but a photo is always required.
• Courier deliveries: GoFindPart cannot drive a third-party driver through its app, so it harvests whatever proof the carrier supplies — photo, signature, recipient name or driver location, best effort. A delivery that completes with no photo and no signature is flagged to the operations team to chase the carrier or confirm with the buyer.

Why POD is the payout trigger

For sellers, POD is not just paperwork — it is the event that starts the payout clock. Because a buyer collection cannot be confirmed until the photo is captured, the confirmed handover both:

1. Opens the buyer’s confirmation window, and
2. Begins the sequence that leads to your payout.

No confirmed handover means no confirmation window and no payout clock. So capturing the photo is directly in your interest — it is the step that moves the order toward getting you paid.

Why POD protects everyone

• Buyers get certainty that a delivery genuinely happened, and an evidence trail if it did not.
• Sellers get proof that the part was handed over — the single strongest piece of evidence if a buyer later disputes receipt.
• Both sides get an exportable, timestamped record attached to the order.

To see where POD sits in the full payment sequence, read how and when you get paid.